Mindmatrix Privacy Policy

This Privacy Policy discusses how MindMatrix collects, uses and protects personal information that is collected from users of our website, and from any authorized users of business organizations that have contracted with us to use our software applications.

MindMatrix is responsible for the processing of your personal data as described in this Privacy Statement, unless specified otherwise, and acts as the controller of such personal data.

This Privacy Statement does not necessarily apply to the extent we process personal data in the role of a processor or service provider pursuant to our agreements with our business customers and authorized partners.

  1. Information we collect or receive

    1. When you use or access the MindMatrix website, or use our applications as an authorized user of one of our Customers, we may collect personal information directly from you, such as the following:

      • Contact information
      • Business information
      • Registration and account information, including login credentials
      • Information you submit when you contact us through the MindMatrix website or the Platform, including in connection with support requests.
    2. We also may collect certain other information automatically when you visit the MindMatrix website or our applications as an authorized user of one of our Customers, such as the following:

      • Browser and Device Information
      • Information Stored in Cookies
      • Activity Reporting and Log Data
      • Location Information
    3. Additionally, when you visit and use the MindMatrix website, other parties may use cookies and other tracking technologies to collect personal information about your online activities over time and across different websites, applications, and other online products or services.

  2. How we use information we collect

    1. MindMatrix processes personal information based on an appropriate legal basis. We may process the information we collect from you:

      • To identify you on our systems,
      • To communicate with you or to respond to your questions or requests,
      • As reasonably required to conduct business with you,
      • To improve the MindMatrix website or our delivery of services and functions to you,
      • To create aggregated or anonymous, macro data,
      • To identify and prevent fraud and other harmful or unlawful activity,
      • For such purpose as you may authorize or direct,
      • To comply with and enforce applicable legal requirements.
    2. We store personal information for as long as necessary to meet the purposes for which it was collected, to comply with law, resolve disputes, and enforce our agreements.

  3. How we share/exchange information

    1. We may disclose your personal information:

      • To our subprocessors, contractors and third-party partners as applicable, including data collected from authorized users of the Platform to the Customers providing them access privileges.
      • To comply with applicable law, other legal requirements, and industry standards.
      • To enforce our policies, terms of use, contracts, or other legal rights.
      • To protect the legal rights, property, safety, and security of MindMatrix, our users, our employees, and others.
    2. MindMatrix may, from time to time, choose to integrate with certain third-party applications, (such as Google, CRMs, ERPs, etc.) via APIs, for the purpose of providing or improving the Platform's functionality. In such instances, any exchange of personal data between systems shall be protected by the privacy provisions contained in the MindMatrix Terms of Service found at www.mindmatrix.net/MMSite/terms-of-use.htm

  4. Opt-In / Opt -Out

    1. From time-to-time MindMatrix may send emails regarding our products and services. At any point you may Opt-Out of receiving these emails. Simply access your MindMatrix account via standard login and modify the account settings. You may also contact us directly to have your information removed from any non-mandatory communications. In certain circumstances you can Opt-Out by choosing “unsubscribe” at the bottom of the email. You may also use your system Cookie Settings to reject certain cookies used on the MindMatrix website.

  5. How we secure your information

    1. MindMatrix maintains and deploys all reasonable measures to safeguard your data. These include administrative, technical and physical security protocols. However, no set of protocols with respect to data protection is completely secure. As a result we cannot guarantee that our measures will always be effective. It is important to note that transmission via the Internet is not always secure.

  6. Data Processing

    1. For a complete and thorough understanding of how MindMatrix collects, secures and processes your personal data, as well as our compliance with privacy requirements outside of the United States, please go to: www.mindmatrix.net/MMSite/terms-of-use.htm to access our complete Terms of Service for both customers and their authorized users. Should you have any question on this Privacy Policy, or any other MindMatrix terms and conditions, please contact us at privacy@mindmatrix.net.

  7. Changes to our Privacy Policy

    1. From time-to-time MindMatrix may update this Privacy Policy. We also encourage you to periodically review this Privacy Policy for the latest information.