Channel IT is a Sales Knowledge platform designed for product/service providers to intuitively deliver knowledge through a unique "solutions" approach. It leverages MindMatrix's visual Solution Engine to convert information into knowledge, as well as provides a holistic view of products and services as they apply to customer requirements. ChannelIT also provides a unique set of tools to educate channels, improve selling efficiencies, support marketing activities, manage content and provide personalized user experiences.

Channel IT offers the following functionality:

 

Selling

  • Solution based Education for Direct and Indirect Sales Channels
  • Pre-sales proposal development
  • Cost modeling
  • Solution partner notification
  • Solution development collaborati
 

Marketing

  • Solution based Marketing
  • Decision support wizards
  • Lead generation
  • E-mail campaign management
  • Customer tracking
 

Content Management

  • Tools for content aggregation, indexing and organization
  • Web based content delivery
  • XML based content parser
  • Supports disparate content types and formats
  • Security and Personalization
  • Multi-level permission based content access
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